Privacy Policy


1. Introduction

This Privacy Policy applies to all DEPOT DESIGN customers and users of our online services.

At DEPOT DESIGN, protecting your privacy is of paramount importance to us. We have taken deliberate steps to define how we handle and secure your personal data.

DEPOT DESIGN, a Belgian company registered under the name Depot Design SRL, is the entity responsible for the processing of the personal data you entrust to us. As such, we are responsible for your personal data in accordance with the European Data Protection Act (Law of 28 May 2018) and EU Directive 95/46/EC. Rest assured that your personal data is stored securely within the EU.


2. How We Use Your Personal Data


By providing your personal information, you agree that we may use the information collected to fulfill our commitments to you and provide you with the service you expect. Here is how we use your data:

Creation of Personal Account: We need your name and email address to create your personal account on DEPOT DESIGN.

  • Processing Orders : When you place orders through our online services, we use your name, billing and shipping address, date of birth and bank details.

  • Delivery Updates : To send you delivery status notifications, we use your mobile phone number, billing and shipping address.

  • Offers and Communications : We may send you newsletters, catalogs and other offers using your email address, name and postal address.

  • Delivery Issue Resolution : If there are any delivery issues, we may contact you by phone or address.

  • Information Updates : We will contact you to inform you of new services or changes via your email address.

  • Contest Winners : If you win any online contests, we will use your email address, name, address and telephone number to notify you.

  • Account Management : We perform credit checks using your name, address and date of birth to manage your account.

  • Personalized Marketing : Analyzing your data helps us send you tailored marketing offers and relevant information based on your purchasing habits.

  • Age Verification : To ensure legal age compliance for online purchases, we use your date of birth.


We retain your data for as long as necessary and in accordance with the law to provide our services. After this period, your personal data will be deleted. DEPOT DESIGN retains this data due to legal obligations such as accounting regulations and ongoing contractual relationships. However, you can request the deletion of your personal data by contacting us at eshop@depotdesign.be. Data shared with third parties may also be deleted. In addition, DEPOT DESIGN undertakes to report data breaches to the Privacy Committee within 72 hours, unless there is no direct threat to personal data.


3. Your Rights

You have the right to access the personal data we hold about you. If your data is inaccurate, incomplete or irrelevant, you can request corrections or deletions. Each year, you can request a document containing your personal data from our files. To exercise this right, contact DEPOT DESIGN. You can also refuse any further use of your data for marketing purposes, and for any questions or unsubscription, contact us by letter or email.


4. Access and Sharing of Data

Your data is never disclosed, sold or exchanged outside of DEPOT DESIGN for marketing purposes.

Data shared with third-party partners such as logistics providers (Bpost, DPD, Ziegler, France Express, Brenger) for the delivery of goods and payment partners (Shopify, Stripe, Worldline, Mollie, Ogone and Ingenico) for secure payments are used only to fulfill DEPOT DESIGN's obligations to you. All our partners adhere to the European Data Protection Act (Law of 28 May 2018) and EU Directive 95/46/EC.

DEPOT DESIGN may share your personal information with credit reporting agencies or collection agencies for credit checks, identity verification and collection purposes.


5. Secure Card Purchases

We ensure secure card transactions by transmitting all data in encrypted form via SSL. This ensures that your credit card information remains confidential. Card purchases are processed by authorized payment agents (Shopify, Stripe, Worldline, Mollie, Ogone and Ingenico), in accordance with the PCI DSS security standard. We reserve the right to perform identity verifications for card payments.


6. Cookies

Cookies, small text files stored on devices, improve your browsing experience. DEPOT DESIGN uses cookies to improve your website visits. These cookies do not store personal data or share information with third parties.

Permanent and temporary (session) cookies are used. Permanent cookies have a maximum lifespan of 13 months, while session cookies are deleted when you close your browser.

Persistent cookies apply if you choose the "Remember me" option when logging in, which saves your homepage and chosen data. Session cookies are used for product filtering, checking login status and items in your shopping cart.

You can manage cookies in your browser settings. Disabling cookies may limit the functionality of the website.

DEPOT DESIGN invites you to consult its cookie management policy in this regard: [ Cookie Policy link ]


7. Third-party cookies

Third-party cookies help to collect analytics (Google Analytics, Meta) and are stored for 24 months. Permanent and session cookies are used. [ Cookie Policy link ].


8. Links

The DEPOT DESIGN website and application may contain links to external sites that are not under our control. We are not responsible for the protection of personal data or the content of these websites, but we provide these links to help visitors obtain more information.

9. Copyright

The content of this website is protected by copyright and belongs to DEPOT DESIGN.


10. Custodian of personal data:

Depot Design SRL
Avenue du Port 86C - box 2001
1000 Brussels
Belgium
VAT: BE0653856115
Email: eshop@depotdesign.be
Phone: +32 2 588 87 56

Please feel free to contact us if you have any questions or concerns regarding our Privacy Policy. Your privacy matters to us.